FAQ

1. What services does Dwaitakart provide?

We specialize in:

Custom deity idols

3D sculpted models

Relief panels

Temple-style artwork and spiritual designs

2. Do you create custom models based on my reference images?

Yes. All our models and idols are crafted exactly according to your reference images, posture requirements, ornaments, and specifications.

3. Can I see the preview before the final delivery?

Absolutely.

We provide:

Stage-wise previews

Side view renders

1 side image preview after each phase (if requested)

Final 360° view before the closing

This ensures the model matches your expectations.

4. Do you offer refunds on custom orders?

No. Since all custom models and idols are created specifically for you, returns and refunds are not applicable.

(Except in rare cases where a wrong or damaged physical item is delivered.)

5. Can I make changes after the work has started?

Yes. Minor corrections are allowed.

However:

Major changes to pose, structure, or design after work starts may require additional charges.

6. What materials do you support for manufacturing?

Our 3D models can be manufactured in:

Stone powder

7. How long does it take to create a custom model?

Time depends on the complexity, but usually:

Simple models: 1–5 days

Detailed deity models: 5–10 days

8. Do you ship physical idols?

Yes.

We pack all idols securely and ship across India and internationally.

Shipping charges depend on size and location.

9. Is my personal information safe?

100%.

We follow strict privacy and security guidelines.

Your data is never shared or sold to third parties.

10. Can I use the 3D model for commercial production?

Yes, but only if:

You inform us before ordering

A commercial license is included

Personal-use files cannot be resold, distributed, or mass-manufactured without permission.

11. How do I contact customer support?

You can reach us at:

📞 Phone: +91 8147070359

📧 Email: Info@dwaitakart.in

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