TERMS & CONDITIONS

Terms & Conditions

Please read these terms carefully before using our services

Last Updated: December 2, 2025

1. Introduction +

DwaitaKart provides authentic Hindu spiritual idols, Moola Brundavana replicas, and sacred items crafted with devotion and traditional accuracy.

2. Acceptance of Terms +

By accessing our website or placing an order, you agree to these Terms & Conditions and applicable laws.

3. Products & Authenticity +

All products are handcrafted. Minor variations are natural and not considered defects. Images are for representation only.

4. Customized Orders +
  • Clear reference photos from all angles are required
  • Minimum order quantity: 50 pieces
  • Design process takes minimum 10 days
  • Progress photos/videos will be shared
  • Post-approval changes may incur extra charges
  • Masterpiece printing takes 3–4 working days
  • No refund if cancelled during or after design stage
5. Pricing & Payments +

All prices are in INR. Full payment is required before order processing. Prices may change without notice.

6. Order Cancellation +

Orders can be cancelled only before production or dispatch begins. Customized orders cannot be cancelled once work starts.

7. Shipping & Delivery +

We ship across India. Delivery timelines may vary due to logistics or unforeseen circumstances.

8. Damage & Unboxing Policy +

Unboxing video from start to finish is mandatory. Videos started after opening the box will not be accepted.

9. Returns & Refunds +

No returns. Refunds or replacements only for transit damage as per unboxing policy.

10. Intellectual Property +

All content and designs belong to DwaitaKart. Unauthorized use is prohibited.

11. Governing Law +

These terms are governed by the laws of India.

12. Contact Information +

Email: info@dwaitakart.com
Phone: +91 8147070359, +91 7013437432
Address: Chaitrashree Apartment, Arehalli,
BSK 3rd Stage, Bengaluru – 560061

© 2025 DwaitaKart
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